Zita Stanley 15 Upper Baggot Street, Dublin 2
Thursday September 9th 2010

Insider

Archives

A tip for brightening someone’s day.

Like attracts like, feel positive and full of life and this has a domino effect on those around you. Unfortunately, the opposite is also true. So for the next few days, when you answer the phone, do so with a smile – this has the immediate effect of softening your tone (have you ever tried to be cross with a smile – it doesn’t work) and make someone’s day.